Help CenterHow do I get information about bonuses?
Ongoing promotions can be found on our Promotions Page. We will also send notifications, emails or SMS with exclusive bonus offers.
What are wagering requirements?
This refers to how many times you need to wager your bonus funds before the winnings are converted into Real funds.
How can I cancel a bonus?
Please get in touch with our Customer Support team, they will be able to help you.
Do pending bets count toward wagering?
The wagering requirement for the bonuses doesn't count until the bets have been settled. For instance, if you have placed a bet of GBP10 and the bet is still pending, then the GBP10 will not count towards the wagering requirement until the bet has been settled.
What are free spins?
Free Spins (or free rounds) are something extra that we offer to our players. It means that you can play extra spins for free!
What is the time frame for using a bonus?
It depends on the promotion you choose. Please refer to the specific promotion for more details.